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B & B Search Process
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Partnering with the Client The Account Executive needs to understand the Client’s history, organization, business philosophy, products/services, uniqueness, culture, strategies, competitive landscape, and much more before initiating any search. The better we know the Client, the more efficient B&B can complete the search. We need to develop a marketing campaign that will attract and secure the talent our Client needs.
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Defining the Client’s Requirements B&B partners with the Client to create a complete and detailed description of core responsibilities, definition of opportunities to contribute, reporting structure, resources, Client/candidate expectations, requirements, and compensation. Before starting the search we want to make sure all parties have strategically evaluated the alternatives of role, level, and future of the talent that is being recruited. We define the evaluation and selection process, timetable, and any other information critical to the search process. In many cases we partner and coach hiring authorities on how to evaluate the talent that is presented.
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Researching the Marketplace The B&B team performs a detailed analysis of the Client’s industry, competitors, and marketplace to develop sources for candidates. Candidates are originated from a variety of proactive and passive resources (i.e. direct/indirect recruiting, networking, existing database of candidates, professional associations, recruiting partners).
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Identification & Evaluation of Talent Lots of ingredients in this phase. First, we need to identify and qualify the right candidates to invest the evaluation time. This initial probe centers on career history and progression, appropriateness of experience to the specific search, education, compensation, reasons for seeking new employment, status and parameters of candidate’s search, availability, and aspirations. If that passes muster, the second phase is an in-depth interview of career with the accent on responsibilities and contributions over the last 8-10 years. The third part is the evaluation of soft skills and determination of the appropriateness to the search (i.e. leadership, organization, multi-tasking, prioritizing, problem solving, level of patience, project management, eye for detail and follow through, communications). We go beyond the paper and just matching the search criteria to the resume. We want to assess the cultural fit and the future compatibility.
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Client Presentation Each Client is different and we attempt to accommodate the format that the specific Client wants. Most typical after completing the evaluation process, we provide a current profile of each candidate accompanied by additional insight gained during the interview process. This most commonly is a combination of on target knowledge and experience, appropriate accomplishments, parallels between past history and Client’s opportunity, career motivators, reasons for change, personality traits, compensation history, and availability.
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Interview Logistics & Feedback To expedite and facilitate the search process, B&B coordinates the logistics of the interviews with all parties. We provide directions and pre interview briefings. Everybody needs feedback, both positive and negative. Being the catalyst and coordinator, B&B provides the meaningful commentary and observations from all parties and facilitates the interview process to take advantage of interest, clarify on perceptions, identify the omissions or concerns, reiterate on timing issues, and other potential hurdles.
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References & Background Checks Some companies like to do their own references, however, the vast majority of our Clients prefer that we do all or most of them. Our references are customized to the needs of the Client that we serve and are unique for each candidate. We contact superiors, peers, subordinates and external customers. We provide a paraphrased synopsis of our findings and present that with all the appropriate contact information in case the Client would like to ask additional questions. B&B uses a 3rd party to provide background checks for any client that would like this service to be performed. There is an additional charge for this service.
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Final Negotiations If you manage expectations of all parties, then results of your actions are successful negotiations and acceptance. Clients are comparing various candidates for their needs and attempting to establish fair value for the talent selected. Candidates are comparing current employment with external alternatives and attempting to establish acceptable value. Every Client and candidate is unique. B&B provides insight of impressions and expectations, openly discusses the evaluation, brings clarity on any open issues, and partners with both parties on final negotiations and start date.
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After the Acceptance As Yogi Berra has often said, “It ain't over 'til it's over.” B&B stays in communication with all parties before the new employee starts, after new employment begins, and throughout the candidate's career. We are here to add value and insight as part of a long-term relationship. Part of our success is due to the interest we have in the development of candidates’ careers within the client companies we serve. We believe in open and frequent communications.
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